Falls Technology Services| Job | Price |
|---|---|
| Checking what's wrong (computers, laptops, software problems) | Free quick check |
| Harder-to-test devices (some desktops, faults that come and go) | $75/hour, up to 1 hour unless you OK more; it counts toward the repair if you go ahead |
| Repairs | $75/hour, or a set price for common jobs, always quoted first |
| Virus or scam clean-up | From $75 (most take 1 to 2 hours) |
| New computer setup, with your files, e-mail and programs moved across | From $75 |
| Wi-Fi for a home | From $75, plus equipment |
| Wi-Fi and networks for an office | Quoted |
| Security cameras | Quoted |
| Data recovery | No files back, no charge; price agreed before we start |
| A one-page website | $500 (see Founding 3 for 3 pages at that price) |
| Everything else, by the hour | $75/hour in 15-minute steps; bigger projects quoted first |
Want someone keeping an eye on things? Our monthly IT support plan is $200 a month for up to 3 computers, with 2 hours of help included. Remote help is billed in 15-minute steps with a 30-minute minimum. No travel charge within Idaho Falls.
Parts
- Bring your own part and you only pay for the work.
- Parts we order are our cost plus a small handling charge (about 15%), and we tell you the price before ordering.
- Idaho sales tax applies to parts we sell; our labour is listed separately.
Warranty
Our 90-day limited warranty covers our work and the parts we supply. If you bring your own part, our work is covered and the part is covered by whoever sold it to you. Read the full 90-day limited warranty.
How long it takes
Most bench repairs take 1 to 3 business days. A part that has to be ordered can add time; we'll tell you when we quote.
Where
We're a mobile service. We come to you, within about 50 miles of Idaho Falls, or help remotely when that works. If a device needs our workbench, we collect it and bring it back to you.
Paying
By card, through the secure link on your invoice (handled by Stripe, so your card details never reach us), or in cash.
What we don't work on
- 240-volt appliances, or anything involving mains electrical wiring
- Microwaves and old CRT TVs (they store dangerous voltage)
- Vapes and e-cigarettes
- Swollen or damaged batteries (we'll tell you how to dispose of them safely)
- Medical devices
- Car electronics
- Getting past passcodes, iCloud or Google locks: only the official routes, with proof of ownership
Not sure what it'll cost?
Tell us what's going on and we'll tell you before we start.
Send us a message or call (208) 745-2981, Monday to Friday, 9 to 5.