Website terms of use

Thank you for visiting. When we say "Company", "we", "our", or "us" in this document, we are referring to Falls Technology Services LLC, an Idaho limited liability company. When we say "Website", we mean fallstechservices.com and its pages. When we say "You" or "your", we mean anyone using the Website.

Our services are provided under the written agreement you sign with us (see how we work together). If that agreement and these Terms differ, the signed agreement controls. These Terms cover using this Website.

We may update these Terms of Use ("Terms") in the future. Whenever we make a significant change, we will refresh the date at the top of this page. When you use the Website, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.

Using the Website

1. You may not use the Website for anything unlawful, to send us spam or harmful code, or to try to get into any system you are not allowed to use.
2. You must be a human. Messages sent by "bots" or other automated methods are not permitted.
3. When you send us a message, the information you give must be your own, or information you are allowed to share.

Prices and information

We describe our services and prices as accurately as we can, and we may change them at any time. Prices shown are for new customers; if you have a plan, the prices in your signed agreement apply, and we give you at least 30 days' written notice before changing them.

Copyright and content ownership

1. The Company or its licensors own all right, title, and interest in and to the Website, including all intellectual property rights therein, and you obtain no ownership rights in the Website as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.
2. You must request permission to use the Company's logos for promotional purposes. Please e-mail us at [email protected] to request it. We reserve the right to rescind any permissions if you violate these Terms.

Links to other websites

The Website links to other websites (for example our payment processor, the remote-support software we use, and the standard agreements we link to). We are not liable or accountable for those websites.

Uptime and accuracy

Your use of the Website is at your sole risk. We provide the Website on an "as is" and "as available" basis. We build and test it with care, but we make no guarantees that the Website will meet your specific requirements or expectations, or that it will be error-free.

Privacy

How we handle personal information is described in our privacy policy.

Liability

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Website; (v) or any other matter relating to these Terms or the Website, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

This section is about using the Website. For our products and services, the liability terms in your signed agreement apply.

Questions

If you have a question about any of these Terms, please e-mail [email protected].

These terms are adapted from the Basecamp open-source policies by 37signals, used under CC BY 4.0. We changed them to fit our business and this website.