Falls Technology Services- Laptop or computer won't turn on
No lights, no fan, or it powers on to a black screen: what is usually behind it, what to try first, and when to bring it in. - Laptop not charging, or the battery dies fast
Plugged in but not charging, or a battery that only lasts an hour: charger, port or battery, and how to tell which. - Cracked, black or flickering laptop screen
A cracked screen, lines across it, flickering or a black screen: whether it's the screen itself or the cable, and what a replacement involves. - Spilled a drink on your laptop? Do this right now
The first five minutes matter most: power off, unplug, drain it, and skip the rice and the hair dryer. Then get it checked before corrosion sets in. - A pop-up says your computer is infected and to call a number
A loud warning, a locked-looking browser and a "Microsoft support" phone number: it's a scam. How to close it, and what to do if you already called. - Printer won't print
Offline, stuck jobs, or it worked yesterday: the usual reasons a printer stops printing and the fixes to try, in order. - Lost files, or a drive that won't show up
Deleted files, a drive that clicks or doesn't appear, a USB stick that asks to be formatted: what to do first so nothing more is lost. - Phone or tablet won't charge
Charging only at an angle, not at all, or very slowly: lint in the port, a worn cable, or the battery, and what to try before a repair. - Computer is hot, loud, or shuts itself off
A fan that roars, a laptop too hot to touch, or a computer that switches off by itself: dust, blocked vents or worn thermal paste, and how to fix it. - Blue screen, or the computer keeps restarting
Blue screen errors, restart loops and "Preparing automatic repair": what usually causes them, what to try, and when your files are at risk. - Your e-mails are landing in customers' spam
Quotes and invoices not arriving? Missing sender records for your domain are the usual cause. What they are and how to fix it. - Internet down? How to tell if it's you or your provider
No internet on any device: check the modem lights, restart in the right order, check for an outage, and know when to call your provider or us. - Mac running slow, or won't start
A slow Mac, the spinning wheel, a question mark folder or a Mac that won't turn on: the usual causes and what to try first. - Locked out of an account, or forgot the password
Getting back into an e-mail, Microsoft, Google or Apple account safely, what to do if recovery doesn't work, and how not to get locked out again. - Security camera offline or not recording
A camera that shows offline, stopped recording or has a black picture: power, Wi-Fi, storage and subscription checks, in order. - Smart home devices keep going offline
Smart plugs, lights, thermostats and speakers that drop off the app: Wi-Fi bands, distance, router limits and hubs, and how to make them stay connected. - Windows update stuck or keeps failing
Stuck on "Working on updates", an update that fails again and again, or a restart loop after updating: what to wait for and what to try. - E-mail not showing up on your phone (or computer)
Mail that arrives on one device but not another, Outlook that stopped syncing, or a password prompt that won't go away: the usual fixes. - Slow internet in the country: what actually helps
Rural internet options around eastern Idaho (Starlink, fixed wireless, cellular and DSL), and getting a good signal to the house, shop and barn. - Slow computer? What to check before you buy a new one
From our tips. - Wi-Fi keeps dropping? Try this first
From our tips. - What to do if your e-mail or an account gets hacked
From our tips.
Don't see yours? Tell us what's going on or call (208) 745-2981, Monday to Friday, 9 to 5. Everything we do is on our services page.