Fake online shops look more convincing every year. These checks take two minutes and catch most of them.
The padlock isn't enough
The padlock in your browser only means the connection is private. Scam shops have padlocks too.
Quick checks
- Look closely at the web address: misspelled brand names and odd endings are a warning
- Is there a real phone number, address and returns policy?
- Search the shop's name with the word "scam" or "reviews", and read reviews on other sites, not only on the shop's own pages
- Prices far below everyone else's, especially on popular brands, are the biggest warning sign
- Brand-new shops advertising heavily on social media deserve extra caution
Pay the safe way
- Use a credit card, which gives you the most protection if goods never arrive
- Never pay by wire transfer, gift card, cryptocurrency or a payment app to a stranger
- Don't save your card on sites you'll only use once
If you think you've been scammed
Call your card company straight away and ask about a chargeback, keep screenshots of the order, and report it at reportfraud.ftc.gov.
Not sure about a site? Send us the link and we'll take a look.
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More about our home computer and tech help help. Or tell us what's going on and we'll get back to you.
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