Mesh Wi-Fi uses two or more units around the house that work together as one network, so your phone moves between them without you noticing.
When mesh helps
- A larger home, or one with several floors
- Thick walls, a basement office, or a detached garage or shop
- Rooms where the signal drops to one bar
When it doesn't
- The internet itself is slow: mesh spreads the connection around, it can't make it faster than your plan
- A small apartment where one good router already reaches everywhere
- The real problem is an old router or the router hidden in a cabinet: try moving it first
Wired is better than wireless between units
Mesh units talk to each other over Wi-Fi unless you connect them with network cable. A cable between units (called a wired backhaul) gives much faster and steadier Wi-Fi in the far rooms. If your home has network jacks, use them.
How many units?
Place the first by your modem and the next about halfway to the dead spot, not in it: each unit needs a good signal from the last. Most homes need two or three; more units placed badly can make things slower.
We test where your signal fails, set up mesh properly (wired where possible), and tell you honestly if a simpler fix will do.
Need a hand?
More about our wi-fi and networks help. Or tell us what's going on and we'll get back to you.
Send us a message or call (208) 745-2981, Monday to Friday, 9 to 5.