Bluetooth won't connect

Bluetooth problems are frustrating, but the fixes are usually simple.

Try these

1. Make sure the device is charged and in pairing mode (often a long press until a light flashes)
2. Turn Bluetooth off and on again on the phone or computer
3. "Forget" or "remove" the device, then pair it again
4. Disconnect it from other phones or computers: many devices only connect to one at a time
5. Move closer, away from Wi-Fi routers and microwaves

Keeps dropping?

• Low battery on either side causes dropouts
• Walls and your own body block the signal more than you'd think
• Update the phone or computer, and the device's own app if it has one
• On a computer, try a different USB port for any Bluetooth adapter

If one particular device never stays connected, it may be faulty. We can check whether it's the device or the computer.

Other common problems

• iCloud or Google storage full
• Printer printing blank or faded pages
• Laptop or computer won't turn on
• Laptop not charging, or the battery dies fast
• All common problems