Falls Technology ServicesNo Signal means the TV is working but isn't getting a picture from whatever is plugged into it. It's almost always the input, the cable or the order things were turned on.
Try this first
- Press Input or Source on the TV remote and pick the HDMI number that matches the port the cable is plugged into
- Make sure the box, console or streaming stick is actually on. Many have a small light
- Unplug the HDMI cable at both ends and push it back in firmly
- Unplug the TV and the device from the wall for a minute, plug them back in, turn the TV on first, then the device
- Try another HDMI port on the TV, and another cable if you have one
With a soundbar or receiver in between
- The soundbar or receiver has to be on too, and set to the right input
- Plug the device straight into the TV to see whether the soundbar is the problem
- For 4K and HDR devices, use the TV's port marked 4K, HDR or eARC, and a cable rated for it
Stuck streaming sticks and consoles
Streaming sticks often need more power than a TV's USB port gives: plug them into their own wall adapter. Game consoles sometimes need their display settings reset: the maker's help page shows the button combination for your model.
When to call us
If nothing shows on any port, we check the TV, the cables and the devices, and set up the whole system so one remote turns everything on in the right order.
General self-help steps in plain English, checked when we wrote them. Try only what you're comfortable with: if you're unsure, or something smells hot, sparks or swells, stop and call a technician. This isn't professional advice for your exact device. See our website terms.
Need a hand?
More about our home theater and tv setup help. Or tell us what's going on and we'll tell you what it takes before we start.
Send us a message or call (208) 745-2981, Monday to Friday, 9 to 5.