Falls Technology Services

Common problems we fix

Second monitor not detected

Falls Technology Services · Idaho Falls · October 25, 2026

A second screen is one of the cheapest ways to work faster. When it won't show anything, work through these.

Check the simple things

  1. Make sure the monitor is on and set to the right input (HDMI 1, DisplayPort and so on) using its own buttons
  2. Re-seat both ends of the cable, or try another cable
  3. Restart the computer with the monitor connected

Tell the computer it's there

Adapters and docks

Many laptops need an adapter or dock. Not every USB-C port can send video, and cheap adapters often don't. Check the laptop's ports: a small display or Thunderbolt symbol next to the port usually means it can. Some laptops and docks also need a driver from the maker's support page.

We set up desks with one or more extra screens, the right dock and tidy cables, so it all works when you sit down.

Need a hand?

More about our computer and laptop repair help. Or tell us what's going on and we'll tell you what it takes before we start.

Send us a message  or call (208) 745-2981, Monday to Friday, 9 to 5.

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